Request Service details

  •   Focus Area
  •   Location 2
  •   Location 3
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Refer a lead

About You:
Refer Anonymous:
About Lead:
  •   Interest Area
  •   Interest 2
  •   Interest 3
  • Done

Market our services

About You:
About your marketing services:
Type of Services offered:
  • Part time - on commission basis
  • Marketing Services from company
  • Fulltime basis on commission
  • Occasionally
Area of interest :
  • Interest1
  • Interest2
  • Interest3
Next Action:
  • Interest 1

Interested? Come Join us!

Customer Support

Responsibilities:
  • Deal directly with business owners/managers/ client contacts via phone and e-mail, chat.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints within a 1 business-day turnaround
  • Obtain and evaluate all relevant information to handle inquiries and complaints
  • Direct requests and unresolved issues to the designated resource
  • Keep accurate records of customer inquiries, interactions, and details of actions taken
  • Communicate and coordinate with internal departments
  • Track and follow up on customer interactions
  • Troubleshoot technical problems and escalate bug reports to management
Requirements :
  • Fluency in English (Must)
  • Passion for solving customer issues
  • Ability to handle confidential information and adhere to established protocols
  • Strong time management/prioritization skills and multi-tasking ability
  • Ability to work independently, anticipate problems and suggest solutions.
  • Ability to engage and interact with customers and prospects in the social media platform.
  • Experience with relevant applications, including but not limited to:
    • Web-based content management Systems
    • Word Processing/Spreadsheet Applications (Microsoft Office, etc)
    • Social Media Applications (Facebook, Twitter, etc.)
Desired skill:
  • Fluency in Spanish oral communication.
Benefits:
  • Excellent base salary
  • Performance Bonus
  • Medical Insurance
  • Flexible working hours
  • Trainings ( IT Skills)