App Benefits

  • Cloud based mobile application for searching and viewing alerts on the real time basis.

  • Application is available for both Android and IOS devices

  • Easy to use, Intuitive application.

  • Secured access to company data with multiple layers of security.

  • Get alerts on your company various parameters like sales, finance, portfolio, operations, inventory, etc.

  • Information sharing and very interactive application with features of inserting comments on alerts.


App Features

  • Application is cloud based and easily accessible with mobile internet connection. The App have full integration with SAP reporting services
  • Real time Alert generation and notifications, get your alerts when they are generated for fastest delivery.
  • Push message notification which helps conserve Mobile device Power greatly.
  • View list of Alerts that have been generated.
  • Comprehensive view of Alerts generated by the user.
  • Filter Alerts based on various criteria like Category, Time posted and Status.
  • Create new alerts and send it to a group of people or Manager.
  • Full details of alert, and comments on Alerts.

Who will use

1. Professionals working in any organization who work in groups or teams.

2. Typically Corporate users like Information Technology professionals, Sales personnel, Service Technicians, Consultants, Retail workers, Executives or workers in plant / warehouses / factories, Students in high schools, colleges etc.

FAQ

General FAQ

1. How do I get access to the new mobile App?

You can get access to the new mobile app from the NCRTS website and from different Mobile Application stores like App Store, Google Play etc.

2. Why is NCRTS offering this mobile App?

NCR Technosolutions (NCRTS) believes that every organization likes to foster employee collaboration for a better team spirit and encourages employee to know more about each other, appreciate each other achievements and collaborate with each other. This app will increase the organizational productivity, employee satisfaction, operational efficiency increased, and collaboration between employees. This app will serve as a platform upon which future employee offerings can be build including organizational gamifications.

3.Who will use this app?

Professionals working in any organization who work in groups or teams. Typically Corporate users like Information Technology professionals, Sales personnel, Service Technicians, Consultants, Retail workers, Executives or workers in plant / warehouses / factories, Students in high schools, colleges etc.

4. Which devices and OS does the app work on?

It will work on any IOS and Android devices both in mobile phone and Tablet form factor. The app is designed for IOS 5.0 and higher and Android 4.0 and higher. It will work well on IPhone 4, IPhone 4S, IPhone 5 and above. It will work in IPad Mini, IPad 2 + and also in IPad 3 with Retina display. In android devices it will work on devices with sizes ranging from 3.5" to 11".

5. What are the benefits of this Mobile App?

Following are the benefits of this App, a. Cloud based corporate Currents application. b. Runs on most mobile platform like IOS, Android c. Secured access to company data. d. Look up & know your colleagues better from anywhere and everywhere. e. Tag colleagues, search by Tags. f. Broadcast News; ASK a question, Announce, Congratulate!! – Be in touch! g. Share profile info in a controlled manner- to whom and how much! You are in charge!

6. Where is the corporate employee data stored?

The corporate employee data are stored securely in cloud database. You can deploy the app in your own private cloud or within your company firewalls. The app doesn't store any data in the mobile device.

7. Is there any restriction with the email id or passwords that can be used for logging in to the app?

To provide increased security and prevent unauthorized access, the corporate administrator from your organization can define the restrictions on the email ids and the passwords which can be used. Your administrator can restrict login with only the corporate email id and can also put certain restrictions on the minimum no of characters the password have to be, what special characters the password needs to contain etc.

8. Can I use this application from any device of my choice?

To provide increased security and prevent unauthorized access, your corporate administrator can control whether the app can be accessed from any device or only from registered devices. If the app is restricted to be used from only registered devices then the administrator can control up to how many maximum devices can be registered for each registered user.

9. Can I login from multiple devices at the same time?

To provide increased security and prevent unauthorized access, you will be automatically logged out from the device where in you had logged in earlier. This will notify the user if someone unauthorized is attempting to use the app from any other device.

10.Where can I download the new App?

You can download the new mobile app from the NCRTS website and from different Mobile Application stores like App Store, Google Play etc.

11. How much does it cost to purchase the new App?

You can buy this application invidually or as part of the NCRTS Enterprise app suite. Pricing depends on the no of users, the length of the subscription and if the app is purchased in isolation or as part of our app suite. Please contact our sales team at + 1 609 945 9281 to know more or email mobileapps@ncrtechnosolutions.com

12. Does NCRTS's new mobile app comply with federal guidelines relating to ADA, 508compliance?

Yes.

13. How can I report an issue with the app?

We have 24 X 7 customer service. You can also register an Issue with our website. We also have a Chat support and email support.

Functionality Related

1. How can I log in to the app?

Kindly use your credentials to log into the app. Your credentials will either be provided by the Administrator or it will be the same as the Company mail login. Kindly contact your system administrator for more details.

2. How do I know my login credentials the first time?

Your login credentials will be provided by the app administrator from your company. Please check with your system administrator.

3. What to do in case you have lost your login Information.

Login credentials are defined by your System administrator. The user name will be same as your company login, and you can personally set the password for your corporate ID. Please note changing password will change the password for rest of your app login credentials.

4. I want to demonstrate the app to my fellow colleague, how to do it?

We have provided a interactive app feature called Try Out. Clicking on this doesn't require the user to login to the application and only demo information is shown to the try out app.

5. I wish to view the list of Alerts received throughout the day, how to do that?

Yes we can do that. As soon as a user log in, you will be directed to the Alerts page where the complete list of alerts will be shown.

6. How can I filter alerts based on Category?

Alerts can be sorted in the alerts list very simply by clicking on the "Filter by Category" button.

7. How can I filter alerts based on Status?

Alerts can be sorted in the alerts list very simply by clicking on the "Filter by Status" button.

8. How can I filter alerts based on Date?

Alerts can be sorted in the alerts list very simply by clicking on the "Filter by Date" button.

9. How can I view the Approvals raised by me?

User can view the list of Alerts raised by him/her simply by clicking on the "Alerts Raised" button.

10. How can I go back to the previous window?

Alert app has been designed keeping in mind the user requirement. Back button is provided only when the user has moved in a new window either to view his/her alerts or if user wishes to create a new alert. In any point of time, if the user wishes to go back to the previous window, the user have to click on the "back" button.

11. How to view the Alert details?

While using the app, the user can view the alert details just by clicking on the desired alert from the list.

12. I wish to comment on a Alert which have been raised?

While using the app, the user has to select the alert for which he/she wants to publish a comment. From the Alert Details window click on the "Comment" button to comment.

13. How can I forward an Alert to a person or group?

Login to the application and select the desired Alert which you wish to forward. Click on the "forward" button to forward the alert to concerned users. The user can search for the desired user simply by typing a part of name or the full name, then clicking on the "search" button. For the list the user can further select the users to whom he/she wish to forward the alert.

14. How can I mark an Alert as Read/Unread?

Unread Alert messages are marked with Bold text which defines them from Unread alert messages. On viewing the Alert details the alert details is marked as Read which change the alert text font to normal. For users who wish the mark the Alert as Unread, he/she have to click on the "Read Status" button on the Alert details page.

15. How to create an alert and what details I need for sending an alert?

Alerts can be created by the user by simply clicking on the "Create Alert" button. In the Create Alert page the user have to provide the following details to send an Alert:
Title: Name of the Alert
Category: Type of Alert
Description: The Alert message
Recipient: Select the group from the list/Can be sent to Manager only

16. How to Share the Alert App over social media?

Alert app can be shared over social media by first clicking on the "Options" button and then clicking on Share. The user can then select any social media and follow the social media login from there on.

17. How to log out from the Alert app?

A user can log out from the app simply by clicking on the "Options" button followed by clicking on Logout.

18. How to view the App Help/ FAQ?

It can be done by clicking on the "Options" button followed by selecting App Help.

Screen Shots

App Video Tutorials

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