Omni-Channel Ordering
Accept orders from anywhere—keep all the revenue
Website, social media, Google, text, phone—customers order how they want. Orders flow to your kitchen. You keep the margins that third-party apps take.
The third-party app problem:
"Why pay 30% to apps when customers would rather order direct?"
Accept Orders From Every Channel — Automatically
Your customers order where they're comfortable. Our automation ensures every order reaches your kitchen instantly — no matter the source.
Phone
AI answers & takes orders
SMS
Text to order instantly
Web Chat
Website ordering widget
Instagram DM
Order via Instagram
Messenger
Facebook Messenger orders
WhatsApp ordering
All orders flow automatically to your kitchen — no manual entry, no missed orders.
From order to kitchen in 4 simple steps
Connect
Unify all channels
Your website, social media, Google, phone, and text—all feeding into one ordering system.
Order
Easy customer experience
Beautiful menus, easy customization, multiple payment options. Customers order in minutes.
Process
Streamlined kitchen flow
Orders go directly to your POS or kitchen printer. No manual entry. No missed orders.
Fulfill
Track and deliver
Real-time status updates for customers. Pickup or delivery tracking built in.
Everything you need for direct ordering
Branded Ordering Website
Your own ordering site with your branding, your domain, your customer data. No third-party logos.
Social Media Ordering
Order buttons on Facebook and Instagram. Customers order without leaving their feed.
Text/SMS Ordering
Customers text their order. AI processes it, confirms, and routes to your kitchen.
Google Order Integration
Appear with "Order Online" in Google Search and Maps. Capture hungry searchers.
POS Integration
Sync with Square, Toast, Clover, and more. Orders flow directly to your system.
Menu Management
Update menus once, reflect everywhere. 86 items in real-time across all channels.
Order Notifications
SMS/email confirmations for customers. Real-time alerts for your kitchen.
Scheduled Orders
Customers order ahead for pickup or catering. Manage future orders easily.
Built for restaurants that want to own their orders
If delivery apps are eating your margins, Omni-Channel Ordering gives you the same convenience for customers with none of the commission.
We were paying DoorDash and Uber Eats 30% on every order. Now most of our online orders come through our own system. Same convenience for customers, way better margins for us. The text ordering has been a game-changer—regulars just text their usual and we've got it ready.
Watch: Order From Text. Skip the Phone.
See a customer place a complete order via WhatsApp — menu navigation, customizations, payment, and delivery tracking — all automated.
"Orders come in via text, Instagram, Facebook — we never miss one. Kitchen gets the ticket instantly. Customers love the convenience."
Frequently asked questions
How is this different from DoorDash or Uber Eats?
Those platforms take 15-30% of every order. With Omni-Channel Ordering, you pay a flat monthly fee and keep all your revenue. You also own the customer data and relationship—no middleman.
Can customers really order via text message?
Yes! Customers text your number with their order. Our AI interprets it, confirms details and customizations, processes payment, and sends it to your kitchen. Perfect for regulars and repeat orders.
Does this integrate with my current POS?
We integrate with Square, Toast, Clover, Lightspeed, Revel, and most major POS systems. Orders flow directly—no double entry, no tablet farms.
What about delivery?
We integrate with DoorDash Drive, Uber Direct, and other delivery-as-a-service options for delivery logistics while keeping the order (and the margin) on your system. You can also use your own drivers.
Can I manage my menu across all channels?
Yes. Update once, sync everywhere. Mark items out of stock, change prices, add specials—all channels update in real-time.
What about tipping and payments?
We support all major payment methods including Apple Pay and Google Pay. Tipping is built in with customizable suggested amounts. Payouts are fast and transparent.
Ready to stop paying app commissions?
Book a demo and see how Omni-Channel Ordering can help you take back your margins and own your customer relationships.